Golden Hearts
Support
Real people read this inbox. Tell us what's happening and we'll help — usually within one business day.
Email us
support@goldenhearts.app
Include the email address on your account so we can find you.
Getting verified
A face check plus a phone or email code opens the community. If a step keeps failing, email us with the address you signed up with and we'll look at your account.
Membership and billing
Upgrades aren't sold inside the mobile app. For a receipt, a renewal question, or to cancel, email us from the address on the account.
Safety and reporting
Report a member from the buttons on their profile, or write to us directly if something feels wrong. We read every report.
Using the app
Discover, messages, Table Talk, the Letter Room and events are all explained in the member manual once you're signed in.
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