Privacy Policy

We collect the following types of information to provide and secure our Platform:

• Profile data: Display name, age, gender, bio, interests, and photos you upload.
• Verification data: Face capture images, video selfies, phone number, and location data.
• Identity hashes: Cryptographic hashes of your identity verification, stored in encrypted form.
• Communication data: Messages, photos shared in conversations, and Vibe Request activity.
• Usage data: How you interact with the Platform, including login times and feature usage.

• To verify your identity and maintain platform safety.
• To match you with other verified members.
• To send you notifications about Vibe Requests and messages.
• To monitor for prohibited conduct and enforce our Terms of Service.
• To generate your personalized welcome letter upon signup.
• To provide customer support and resolve reports.

Your primary profile photo is locked upon verification and cannot be changed without completing a new verification cycle. This prevents identity fraud and ensures that the person in the photo is the verified account holder. Secondary photos can be added, changed, or removed at any time.

We do not sell, rent, or trade your personal information. Your profile is visible to other verified members for the purpose of connection. We may share information with:

• Identity verification providers (e.g., Sumsub, Persona) for the sole purpose of identity confirmation.
• Legal authorities when required by law or to protect the safety of our community.
• Service providers who assist in operating the Platform, under strict confidentiality agreements.

When another member sends you a Vibe Request, we send an email notification informing you that a letter is waiting for you on the Platform. You must log in to view the message content. Email notifications never contain message content — only a notice that someone is interested in connecting.

Our automated safety system scans messages for attempts to share external contact information, solicit money, or direct members to outside platforms. Flagged content may be reviewed by administrators. This monitoring is conducted solely for community safety and compliance with our Terms of Service and Sanctuary Clause.

You have the right to:

• Access and review the personal information we hold about you.
• Request correction of inaccurate information.
• Delete your account and associated data, subject to legal retention requirements.
• Opt out of non-essential email notifications.

Verification data and identity hashes are retained for the duration of your account and may be kept for a period after account closure for fraud prevention purposes. Message data is retained while your account is active and may be archived for safety and compliance review.

The Platform is exclusively for individuals aged 45 and older. We do not knowingly collect information from anyone under 45. If you believe a minor has registered, please contact us immediately.

For privacy questions or data requests, please contact Base44 support through the Platform.